Shipping & Delivery

305 Wines is committed to the responsible and lawful sale, shipment, and delivery of wine and Japanese sake.

Alcohol shipping laws vary by state and may change. Orders are accepted, processed, and shipped only where permitted by applicable federal, state, and local laws, our licenses and permits, and the requirements of our approved carriers.

All orders are subject to availability, payment verification, age verification, and compliance review before shipment.

305 Wines reserves the right to delay, modify, decline, or cancel any order that cannot legally or operationally be fulfilled.

Age Requirement

You must be 21 years of age or older to purchase or receive alcoholic beverages from 305 Wines.

By placing an order, you represent and certify that:

• You are at least 21 years old.
• The recipient of the shipment is at least 21 years old.
• The alcoholic beverages are being purchased for lawful purposes.
• The information provided with the order is accurate and complete.

A valid government-issued photo ID will be required at delivery.

Florida law requires the recipient’s identity and age to be verified and documented when alcoholic beverages are delivered. 

Adult Signature Required

All shipments containing wine or sake require an Adult Signature Required service.

The carrier will release the package only to a person who is at least 21 years old and can provide acceptable identification when requested.

Alcohol shipments cannot be left unattended, released without the required signature, or delivered using a signed door tag or other unattended-delivery authorization.

UPS and FedEx both require adult-signature service for consumer alcohol shipments handled through their approved alcohol programs. 

We strongly recommend shipping alcohol to a business address or another location where an adult 21+ will normally be available.

Local Delivery — Pinecrest & Palmetto Bay

305 Wines offers complimentary local delivery to eligible addresses in:

Pinecrest: ZIP Codes 33156 and 33158
Palmetto Bay: ZIP Code 33157

Minimum purchase: $200

Orders placed before 12:00 PM may qualify for same-day delivery when:

• the products are in stock;
• the delivery address is eligible;
• delivery capacity is available; and
• all required payment and age-verification requirements have been satisfied.

Same-day delivery is not guaranteed.

An adult 21 years of age or older must be available to receive alcoholic beverages, and valid identification may be required.

Shipping Within Florida

Eligible Florida orders may be shipped through an approved common carrier or delivered through an authorized delivery service.

Typical carrier transit within Florida is approximately 1–2 business days after shipment, but delivery dates are estimates and are not guaranteed.

Processing or delivery may be affected by:

• weekends and holidays;
• carrier delays;
• severe weather;
• extreme temperatures;
• product availability;
• order verification;
• high-volume periods; or
• circumstances outside the reasonable control of 305 Wines.

Shipping charges are calculated according to destination, package size and weight, selected service, and applicable carrier charges.

Shipping to Other States

305 Wines ships wine and sake only to destinations where the transaction and shipment are permitted by applicable law, our licenses and permits, and our approved carrier arrangements.

Alcohol laws and carrier permissions differ substantially from state to state. Some jurisdictions may also impose product, quantity, tax, permit, reporting, or local-delivery restrictions.

Availability at checkout and final approval by 305 Wines determine whether an order can be shipped to a particular destination.

Receiving an automated order confirmation does not mean that the shipment has received final compliance approval.

If we determine that an order cannot lawfully or operationally be shipped to the requested destination, we may cancel the affected items or the entire order and refund the applicable amount.

P.O. Boxes, APO and FPO Addresses

Alcohol shipments cannot be delivered to:

• P.O. Boxes;
• APO addresses;
• FPO addresses; or
• other locations where the required adult-signature service cannot be completed.

Please provide a valid physical residential or commercial delivery address.

Delivery Attempts and Returned Shipments

Customers are responsible for providing a complete and accurate delivery address and ensuring that an eligible adult is available to accept the shipment.

A shipment may be returned to 305 Wines because of:

• repeated unsuccessful delivery attempts;
• no eligible adult being available to sign;
• refusal of delivery;
• incorrect or incomplete address information;
• failure to collect a carrier-held package;
• failure to provide acceptable proof of age; or
• other circumstances attributable to the recipient.

When permitted by applicable law, the customer may be responsible for:

• original shipping charges;
• return shipping charges;
• address-correction fees;
• carrier surcharges; and
• other costs incurred because of the failed delivery.

If merchandise is returned to us in saleable condition, any eligible refund will be processed after inspection, less nonrefundable shipping and carrier charges where permitted by law.

Address Changes and Shipment Redirection

Please verify the shipping address carefully before submitting your order.

Once an order has been tendered to a carrier, 305 Wines cannot guarantee that an address change, delivery redirect, or hold request can be completed.

Alcohol-shipment regulations may restrict rerouting or redirection.

When a carrier permits a change and imposes additional charges, those charges may be passed on to the customer.

Extreme Heat, Cold and Severe Weather

Wine and sake may be adversely affected by extreme temperatures.

305 Wines may delay shipment when we reasonably believe heat, freezing temperatures, hurricanes, severe storms, or other environmental conditions could place the products at unnecessary risk.

If we place an order on a weather hold, we will normally ship it when conditions improve.

A weather-related hold intended to protect product quality does not constitute a failure to fulfill the order.

Damaged or Broken Shipments

Please inspect your shipment promptly after delivery.

If bottles arrive broken, leaking, or materially damaged in transit, contact 305 Wines within 48 hours of delivery.

Please provide:

• your order number;
• photographs of the damaged bottle or bottles;
• photographs of the shipping carton;
• photographs of the internal packaging; and
• a brief description of the problem.

Please retain the product, bottle, carton, and packaging until we advise you otherwise. The carrier or insurer may require these materials for inspection or claim processing.

After review, eligible claims may be resolved through replacement, store credit, refund, or another appropriate remedy depending on product availability and the circumstances of the claim.

Incorrect Products

If you receive a product that differs from the item listed on your order confirmation, please contact us within 48 hours of delivery.

Do not open, consume, discard, or otherwise dispose of the incorrect product until we provide instructions.

If the error was caused by 305 Wines, we will arrange an appropriate resolution.

Product Availability

All products are subject to availability.

Our website inventory is updated regularly, but occasional discrepancies may occur because of:

• simultaneous purchases;
• inventory counting errors;
• bottle-condition concerns;
• breakage;
• supplier changes; or
• technical issues.

If an ordered product becomes unavailable before fulfillment, we may contact you about an alternative or cancel and refund the affected item.

Pricing, Description and Website Errors

305 Wines makes reasonable efforts to maintain accurate product descriptions, vintages, prices, images, availability, and other information.

Occasional typographical, pricing, inventory, technical, or data-entry errors may nevertheless occur.

We reserve the right to correct errors and to decline or cancel an affected order before shipment.

If an order or item is canceled because of a material error, any amount collected for the canceled item will be refunded.

Product Images

Product photographs are provided for identification and general reference.

Labels, packaging, bottle design, importer information, capsules, cartons, and other presentation details may change from time to time without materially changing the product.

For collectible wines, limited editions, gift packaging, or situations where exact presentation is important, please contact us before ordering.

Returns of Wine and Sake

Because wine and sake are perishable alcoholic beverages, alcohol sales are generally final once the merchandise has left our possession, except:

• where required by applicable law;
• where an incorrect product was supplied;
• where the product was damaged in transit;
• where we expressly agree otherwise; or
• where another remedy is required under our published policies.

We generally cannot accept returns based on:

• personal taste preference;
• change of mind;
• gift rejection;
• change in plans;
• preference for another vintage; or
• a customer's decision that they no longer want the product.

Please review our separate Return Policy for additional terms.

Canceled Orders

If you need to cancel an order, contact us as soon as possible.

We will make reasonable efforts to accommodate the request, but cancellation cannot be guaranteed once:

• an order has entered fulfillment;
• carrier documentation has been generated;
• the package has been tendered to the carrier; or
• special-order merchandise has been secured.

Any cancellation fees or nonrefundable charges will be disclosed where applicable and permitted by law.

Fraud Prevention and Order Verification

To protect our customers and 305 Wines, some transactions may require additional verification.

We may request confirmation of:

• identity;
• billing information;
• shipping information;
• payment method;
• age; or
• other information reasonably necessary to verify an order.

We reserve the right to delay or cancel an order that cannot be satisfactorily verified or that presents a reasonable risk of fraud, unauthorized payment, unlawful resale, or other prohibited activity.

Taxes and Government Charges

Applicable sales taxes and other legally required governmental charges are calculated based on the transaction, destination, and applicable law.

Tax treatment may vary by jurisdiction and may change as applicable laws or registration requirements change.

Order Acceptance

Submitting an order through 305wines.com constitutes a request to purchase merchandise and does not by itself guarantee acceptance or shipment.

305 Wines may decline, modify, or cancel an order before shipment for legitimate reasons including:

• legal or regulatory restrictions;
• destination restrictions;
• product availability;
• pricing or website errors;
• payment problems;
• suspected fraud;
• age-verification concerns;
• carrier limitations;
• quantity restrictions; or
• other circumstances preventing lawful or reasonable fulfillment.

If we cancel an item after payment has been collected, the amount attributable to the canceled item will be refunded.

Resale and Commercial Purchases

Products purchased through our consumer website are intended for lawful purchase and use.

Customers are responsible for obtaining any licenses, permits, or approvals legally required for resale, commercial distribution, or other regulated uses.

305 Wines reserves the right to decline consumer orders that reasonably appear to involve unauthorized resale or unlawful distribution.

Force Majeure and Events Outside Our Control

305 Wines is not responsible for delays or inability to perform caused by circumstances reasonably beyond our control, including:

• severe weather;
• hurricanes;
• natural disasters;
• carrier interruptions;
• transportation disruptions;
• labor disputes;
• governmental actions;
• changes in law;
• power or communications outages;
• public emergencies; or
• other comparable events.

We will make reasonable efforts to communicate significant delays and complete affected orders when practical.

Policy Changes

Alcohol laws, carrier rules, delivery services, and business practices may change.

305 Wines may update this Shipping & Delivery Policy from time to time.

The version posted on 305wines.com at the time an order is placed will generally govern that transaction, except where a subsequent change is required by applicable law.

Contact Us

Questions about shipping, delivery, or whether we can ship to your location?

305 Wines
8233 S Dixie Highway
Miami, FL 33143

Call / Text / WhatsApp: +1 (305) 842-6769
Email: info@305wines.com